About Me

PROFESSIONAL SUMMARY
Astonishing IT professional with 10 Years of Experience. Seeking opportunity in
the area of design, implementation & support to utilize my knowledge, skills &
provide solutions to the best of my ability ensuring own professional growth.
Job responsibilities include IT service management and infrastructure
Maintenance & support, Microsoft Azure along with leading messaging services
and applications under Microsoft 365, Entra and other online collaboration
technologies in multi-lingual and cross-cultural environments using ITIL
framework for change/incident management and operational execution.
SKILLS
• Microsoft Azure & Entra ID
• Microsoft 365 Administration &
Security
• Microsoft Purview, Defender, Intune
• Microsoft Modern Workplace
• Microsoft Exchange, SharePoint &
One drive for business, Teams &
Yammer, Power Platform
• Cloud administration & Security
• PowerShell Scripts/ Automation
Solutions
• Identity and Access Management,
Protection & Identity governance
• Operation management & IT service
management and infrastructure
support
• ITIL Framework
CERTIFICATIONS
• ITIL 4 Foundation
• AZ-900: Microsoft Azure Fundamentals
• AZ-305: Designing Microsoft Azure Infrastructure Solutions
PROFESSIONAL EXPERIENCE – 10 YEARS
January 2021- March 2024
Fujitsu Consulting India – Microsoft 365 Advisor & Service Lead, Bengaluru
• Responsible for M365 Identity, Productivity, Compliance & Security
services, Streamlined & Implemented Production Environments on
upcoming Microsoft changes, updates, and environmental
improvement solutions after Impact analysis to upgrade, enhance, and
make their environment more robust & secure.
• Responsible for planning, implementation, support, maintenance &
continues improvement of Exchange, SharePoint, OneDrive, Teams,
Yammer, Power Platform and Azure/Entra.
• Stabilized- secured and up to date and standardized with latest
features customer’s Entra environment for multiple customers by using
Privileged Identity Management PIM, Identity & Access Management,
.
.

Single Sign-On, Multi-Factor Authentication, Protection (improved
Secure Score, identity Protection, authentication methods), Lifecycle
workflows, Authentication, Authorization, SSO, Federation, Risk based
Authentication, Access packages, user risk and sign -in policies,
Authentication methods, Entitlement Packages, Cross-tenant access
settings, user flows, monitoring and health (audit logs, log analytics,
work books) and for Customers B2B and B2C Users.
• Implemented security solutions using DLP, Purview, whitelisting,
Microsoft Defender Suite, Microsoft Defender for Identity and for Cloud
apps, Email Security, for threat and content management with
Microsoft’s guidelines resulting in Microsoft’s high secure score and
increased environment protection from possible threats.
• Accomplished projects on eDiscovery, policies, Audit, compliance
manager, security and compliance, reporting, Microsoft Exchange
Online Protection for Cloud Spam filtering, email security protocols
(SPF, DKIM, DMARC) & Implemented rules, and templated threat
policies anti-phishing, spam, and malware to protect the organization’s
email from spam, and malware, defined actions to take if spam or
malware are detected in the organization.
March 2019 – January 2021
Fujitsu Consulting India – Technical Service Engineer Expert, Pune
• Performed role of Microsoft 365 Technology advisor and Technology
analyst for multiple customers. Identified, researched, recommend,
and implemented Microsoft 365 solutions and applications.
• Implemented and improved services for Azure Active directory
including configuration and managed MFA, create, and managed
Conditional Access policy in Azure AD, access review, created and
managed enterprise applications, App registrations.
• Accomplished projects on IAM technology to reduces risk of data
breaches with the help of IAM tools -MFA, Password less authentication,
and SSO with data encryption in fast and easy way which improved
seamless and scalable collaboration.
• Good understanding and designed Scripts to implement changes using
PowerShell and Standardized and facilitated end-user training sessions
as per business requirements.
March 2016 – March 2019
Fujitsu Consulting India – Technical Service Engineer, Pune
• Technical Expert on various Microsoft product support & Enhancement
projects – Azure, Entra, M365, Exchange – Hybrid and Responsible for
M365 L3 support during critical installations, certificates PKE
management and ensuring smooth transitions for clients.
• Acquired proficiency in handling Exchange, SharePoint, OneDrive for
Business, and Teams. Handled tasks Creation and management of Web
application, sites, site Collection, template, Deployment of WSP
(SharePoint on-premise), recovering deleted sites, managing store
settings, site allocation, user’s one drive profile, set up sites, teams
administration, creating and manage Teams, settings, policies,
templates, and all L3 Tasks.
March 2014 – March 2016
Fujitsu Consulting India – Assistant Technical Service Engineer, Pune
• Responsible for Managing Microsoft servers and performed server
maintenance tasks, includes upgradation of Entra AD tool, CU/SU on
exchange server, critical changes and certificates renewal, updated
software, authored scripts, solved technical issues.
• Acquired proficiency in Exchange, configured/managed accounts, DL,
shared mailboxes & unified communication groups, conference
rooms/audio/video/teams rooms setup and managing domains &
mailboxes, Mail flow, Mail tracking and resolved mail delivery issues.